Commonly asked product questions
Each pack has 6 different tags in (each QR code is unique). This means you can apply them to 6 different items or split them between different Boomerang accounts. It also means you know exactly what item has been lost, or you can rehome the individual item.
Users put them on everything from phones, wallets and headphones to their favourite jacket or stethoscope.
The contact details and information they can see are totally controlled by you, it can be nothing. Manage what information finders see when scanning the code by default. You may want your passport to be different to your water bottle! Simply click 'Manage' from the home screen to control what individual products show. Read more about how it works here.
The tags are passive and do not track you. They are much safer as a result than GPS and bluetooth trackers
No app, save that memory in your phone! Finders and owners manage everything through the website app.
All codes can be scanned by standard phone cameras.
Any tag once bought has a lifetime subscription. We offer a membership so buyers of 5+ packs can access lower pricing.
Email only. We would skip the email but need it so we can notify you about any lost items!
We all know a story of someone getting an item back from somewhere unexpected. The reason some items don't return is it is impossible for finders to let you know they have the item. Boomerang simply makes this return easier or now possible.
We lose items in the same places: the gym, office, school, university, restaurants, taxi's, cafe's, airports, train stations. Finders generally (and particularly at these places) do not want to steal your item, and would much rather return it.
The law states a ‘reasonable attempt’ must be made to return lost property to the owner.
So yes, a finder has to scan the code and return attempt to return the item to you.
The Stick On has an additional laminated layer so that it is scratch, scuff and UV resistant. It also comes with an extra strong adhesive. External weathering of 5 years.
The Iron On will withstand at least 30 washes.
Software specific questions
6 tags can be split between 6 people. Each person just needs to scan and register their tag to their account.
If a tag is already registered to someone, they need to rehome the tag for you to claim it.
Once you click rehome, they will be able to scan the code and claim ownership of the item.
Click rehome, done.
For what is seen as default for all items, head to settings.
For individual items, click manage from your home page to choose what is shown.
Shipping and returns
Free standard UK delivery for all orders (2-4 business days). Next day delivery aims to deliver the next working day including Saturdays and is £1.65, UK Tracked is £2.70. EU £7.90, International £9.50.
We accept returns if the product has not been used, please contact us at contact@theboomerangtag.com to arrange.